In Ben Shneiderman’s new book, Human Centered AI, he describes how it is possible to have high levels of human control AND high levels of automation. He walks us through his latest work, and the growing influence of human-centered AI. Vijay Raman, then takes us through the latest innovations in TIBCO WebFOCUSⓇ software — humanizing the user experience with the new WebFOCUSⓇ Hub. This enables new machine learning capabilities in WebFOCUS Designer, and provides a scalable, microservices platform for container-based deployments.