Process mining in the healthcare industry is notoriously complex. It is impossible to find common journeys; each patient has their own. In this session, learn how TIBCO LABS™ Project Discover helped improve patient journeys by comparing the ideal “theoretical” clinical pathway with protocols of real activities. Reviews and collaboration among analysts and medical staff resulted in actionable insights into patient diagnoses and treatment processes. Results were made possible with intuitive filter techniques and novel visualizations, such as the journey viewer and the Spotfire Zoomable Hierarchy Navigator Mod.